All Collections
FAQ
How do I get help for something that doesn't currently have a help article?
How do I get help for something that doesn't currently have a help article?

Chat with us to get answers to unanswered questions

Ren Jones avatar
Written by Ren Jones
Updated over a week ago

We do our best to cover all of the questions you might have within a help article, but every now and then something new might arise. If you have been searching for an answer to a question that we haven't gotten to yet, you can ask our team directly, and we will typically respond within a few hours to make sure that the issue doesn't hinder your productivity or your results. 

To reach out to our team about a question that our help doesn't answer, 

  1. Click Help in the ResultMaps footer menu.

  2. Click Send Us A Message

  3. Enter your question or feedback. 

  4. Click the Submit paper airplane icon. 

  5. Click the X button to close the chat.

You will receive a pop-up message as soon as we respond. This message will appear no matter what screen you are on in ResultMaps, so feel free to continue working in the system until we respond!

Did this answer your question?